Considerations for the guarantee:
- The warranty period is 60 additional calendar days from the expiry of the first 15 calendar days above mentioned.
- The warranty applies only if there is a manufacturing defect.
- You have to send an email to the Customer Service team: email@example.com with pictures of the garment and a guarantee request.
- Once the email is received, the Customer Service team will decide in a maximum of 5 working days if the guarantee is applied or not.
- Once the guarantee is authorized, the “free return and changes” process applies, as mentioned above.